Shipping and returns
Shipping your parcel
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and delivery without signature. If you prefer delivery by UPS Extra with signature request, an additional cost will apply, so please contact us before choosing this method. Whichever shipping method you choose, we will provide you with a link to track your parcel online.
Shipping costs include handling and packaging charges and postage. Handling costs are fixed, while transport costs vary depending on the total weight of the shipment. We advise you to group your items in one order. It is not possible for us to group two separate orders placed separately, so shipping costs will be charged for each of them. Your parcel will be sent at your own risk, but special care is taken with fragile items.
The boxes are suitably large and your items are well protected.